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Privacy Policy

Who We Are and How to Contact Us:

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The privacy policy pertains to The Colourful Crystal website. For any questions or queries about this privacy policy, you can contact us at Contactus@thecolourfulcrystal.com or on our website. Navigate to the top menu, click "Contact Us" located to the right-hand side, fill in your details, and query.

Please take the time to read through our Privacy Policy carefully.

Your privacy is important to us. This statement is designed to protect you, users, regarding how we collect, use, share, and store your personal information. By continuing to access and use our website, you agree to the terms of this privacy statement.

 

 

SSL (Secure Sockets Layer) Security:

Your online security is our top priority at The Colourful Crystal. Our website is SSL Secure, encrypting all data transmitted for a safe and secure shopping experience.

 

Topics:

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What Data Do We Collect?

  • Name: For personalization, correspondence, and delivery purposes.

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  • IP Address: Through cookies, if accepted, for customization, content personalization, improved user experience, and tailored advertising.

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  • Email: For online communication, order notifications, and newsletter notifications.

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  • Address: For delivery, printed on packages.

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  • Phone Number: Facilitates our delivery service.

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  • Cookies: If accepted, to customize the user's experience.

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How Do We Collect Your Data?

  • Directly provided by users through registration, order placement, surveys, or cookies.

 

 

How Will We Use Your Data?

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  • Process orders, email special offers, and use optional cookies for performance measurement, improved user experience, personalized content, and tailored advertising.

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How Do We Store and Protect Your Data?

  • We use organizational and technical measures to protect data from unauthorized access. Personal data is stored securely, with access controls.

 

Marketing:

  • We may send you information about our products or services if you've subscribed to our newsletter. You can opt-out at any time.

 

 

Cases Where We May Need to Contact You:

  • For administration reasons, service-related notices, online maintenance, or in response to your inquiries.

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Erasure of Data:

  • You can request the deletion of your data by contacting us. Note that withdrawal of consent may affect our ability to provide services.

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Who Has Access to My Data?

  • Access is restricted to employees and shared with third-party suppliers like Facebook, Google Analytics, Pinterest, WIX, and Sum-up.

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Data Protection Rights:

  • You have the right to access, rectify, erase, restrict processing, object to processing, and data portability.

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Cookies:

  • Small text files stored on devices. We use cookies for functionality and advertising.

 

How to Manage Cookies:

  • Users can set browsers to not accept cookies or decline them on our website's pop-up box.

 

 

Payments:

  • Payments are processed through Sum-up, a secure third-party with its own privacy policy and cookies.

 

Privacy Policies of Other Websites:

  • Our privacy policy applies only to The Colourful Crystal website. External links lead to other websites with their own policies.

 

 

Changes to Our Privacy Policy:

  • We regularly review and update our privacy policy. The last update was on February 16, 2024.

 

 

How to Contact Us:

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How to Contact the Appropriate Authority:

  • Report complaints or address concerns to Data Protection Commission:

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